Review Details
All-In-One Film & Slide Scanner
Product Rating:
Overall Performance |
Product Review (submitted on April 19, 2021):
This device was a replacement for an Ion slide scanner for which I could not get a Windows 10 driver.
It works well for slides and for B&W negatives that are properly exposed, and reasonably well for colour negatives. In each case it is superior to the Ion scanner. My colour negatives have all needed post-processing, as the built-in colour correction in the FS52 is not sufficient. However, with any decent photo editing application it should be fairly easy to get results that are more than acceptable.
When I had a minor problem with tracking (Canada Post were slow in providing a tracking number), Dawn in Customer Experience was very kind and helpful, kept on top of the status of the order, and got back to me as soon as a valid tracking link was available and a delivery date set.
I appreciated her engagement on the issue, and that she followed it from beginning to end. (In contrast, another company that I recently asked for support from has had four different individuals all responding at different stages.)
Thank you, Dawn!!
Cheers,
Malcolm McLean